Privacy Policy

1. Information We Collect

We may collect information that you provide directly to us when you request a quote, submit a website or social-

media lead form, contact us, purchase equipment or attachments, request delivery, or otherwise communicate

with Simmons Attachments.

• Contact information, such as your name, email address, mailing or delivery address, and telephone number.

• Quote, purchase, delivery, equipment, compatibility, financing-related, and customer-service information that

• you choose to provide.

• Communications with us, including emails, calls, form submissions, and text-message conversations.

• Website and device information that may be collected automatically, such as IP address, browser type,

• device type, referring pages, and general usage information.

• Transaction and payment-related information. Payment-card information may be processed by third-party payment processors and may not be stored directly by Simmons Attachments.

2. How We Use Information

We may use information for legitimate business purposes, including to:

• Respond to requests for quotes, product questions, availability, compatibility, delivery, and customer support.

• Process and document purchases, payments, invoices, deliveries, returns, warranties, or other transactions.

• Communicate about products, services, promotions, offers, or business updates when you have provided the appropriate consent.

• Send transactional or non-marketing communications related to an inquiry, quote, order, delivery, account, or customer-service request.

• Operate, maintain, secure, and improve our website, communications, advertising, and business systems.

• Comply with legal, tax, accounting, fraud-prevention, safety, and regulatory requirements.

3. SMS/Text Messaging Privacy

If you provide a mobile number and separately opt in to SMS/text messaging, Simmons Attachments may use that number only for the categories of messages for which you provided consent. Depending on your selections, messages may include marketing communications such as special offers, product updates, and promotions, and/or non-marketing communications such as quote follow-up, order or delivery updates, customer-service messages, and responses to your inquiries.

A2P mobile-data non-sharing notice: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. SMS consent is voluntary and is not a condition of purchasing products or services from Simmons Attachments. Consent to receive marketing text messages is separate from consent to receive non-marketing text messages. You may decline either category and still submit an inquiry or make a purchase.

Message frequency may vary. Message and data rates may apply. You may reply STOP to opt out of text messages and HELP for assistance. Opting out of marketing messages does not prevent Simmons Attachments from contacting you through other lawful channels or from sending communications that are necessary to complete a transaction you requested, where permitted by law.

4. How We Share Information

We may disclose information only as reasonably necessary to operate our business, provide requested services, process transactions, protect our rights, or comply with law. Examples may include service providers that support website hosting, communications, customer service, payment processing, accounting, delivery, analytics, security, or other business operations. These providers are expected to use information only for the services they provide to us and subject to applicable obligations. We may also disclose information when required by law, legal process, governmental request, or when reasonably necessary to protect Simmons Attachments, our customers, or others from fraud, misuse, safety risks, or violations of law.

5. Cookies and Website Technologies

Our website may use cookies or similar technologies to operate site features, remember preferences, measure traffic, improve performance, and understand how visitors interact with the site. Your browser may allow you to limit or block cookies, although doing so may affect site functionality.

6. Data Retention and Security

We retain information for as long as reasonably necessary for the purposes described in this policy, including customer service, transaction records, accounting, tax, legal, security, and dispute-resolution purposes. We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of storage or transmission can be guaranteed to be completely secure.

7. Your Choices

• SMS: Reply STOP to opt out. Reply HELP for assistance.

• Marketing communications: You may ask us to stop promotional communications at any time using the unsubscribe or opt-out method provided.

• Information requests: You may contact Simmons Attachments to request reasonable access, correction, or deletion of information, subject to applicable law and legitimate record-retention requirements.

8. Third-Party Services and Links

Our website or communications may link to third-party websites, payment processors, social-media platforms, manufacturers, financing providers, mapping services, or other services. Their privacy practices are governed by their own policies, and Simmons Attachments is not responsible for their independent privacy practices.

9. Children's Privacy

Simmons Attachments does not knowingly collect personal information from children under 13 through its website for the purpose of marketing or selling equipment. If we learn that information from a child under 13 was collected without appropriate authorization, we will take reasonable steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date above will be revised when changes are posted. Your continued use of our website or services after an update is subject to the revised policy to the extent permitted by law.

11. Contact Us

For privacy questions, requests, or SMS support, contact Simmons Attachments through the contact information published on the Simmons Attachments website. For text-message assistance, you may also reply HELP to a message from Simmons Attachments.